How to Login to Carbonite Pro?

Follow this guide to sign in to your Carbonite Pro account, manage backups, restore files, and access your professional account securely.

Sign In to Carbonite Pro

Tip: Use the same credentials you use for your Carbonite Pro web or desktop account.
Could not sign in. Verify your credentials or contact support.

Steps to Login to Carbonite Pro

1

Open Carbonite Pro Website or App

Launch the Carbonite Pro app on your desktop or visit the official Carbonite Pro login page in your browser.

2

Enter Your Email

Input the email address linked to your Carbonite Pro account.

3

Enter Password and Sign In

Type your password and click "Sign In." If two-factor authentication is enabled, complete verification as required.

Note: Make sure your app or browser is up to date to avoid login issues.

Troubleshooting Carbonite Pro Login Issues

  • Confirm your email and password are correct.
  • Reset your password if forgotten.
  • Update the Carbonite Pro app to the latest version.
  • Clear browser cache if using web login.
  • Contact Carbonite Support if login problems persist.
Still having trouble? Click "Start Live Chat" to connect with Carbonite Support for assistance.